The moment you receive your goods could you please examine them for damages or defects. If you find anything wrong with the goods contact us immediately on 01924 366220 or email at info@bestchoicefurniture.co.uk and we will exchange them free of charge. and we will exchange them free of charge.

If you are not satisfied with the goods for any reason, you can return it within 7 days of receipt of the goods. NOTE: We must receive the goods in the same condition as sent or your right for a refund will be affected. If the goods are returned in PERFECT condition complete with packaging you will then receive a refund within 30 days.

Once you have placed your order we will order all items into our warehouse from various local manufacturers to prepare for your delivery, because we offer a 24hr service this is done immediately in order to fulfil our commitments to you, therefore if you cancel your order more than 24 hours after placing you order there will be a charge of 10% to cover handling and administration.

If you require a refund for any reason and the goods have dispatched from our premises there will be a delivery charge of 25%.

NOTE: if you paid for your goods with a Credit card (not Debit card) there will be a small refund charge of around 3.5%, this is the amount Bed Shops R Us is charged if you pay by Credit card. We cannot refund full Credit card payments as we do not receive the full payment, this is due to transaction fees through WorldPay (we receive 3.5% less than full payment). If you paid for your goods with a Debit card there will be no refund charge as there is no transaction fee charged through WorldPay. If you require a refund for any reason and the goods have dispatched from our premises there will be a delivery charge.

PEASE NOTE: All Refunds can take up to 30 days.

For more information regarding our Returns and Refunds Policy, please contact us